Colorado Mediation Center: Workshops and Training

Conflict Styles and Resolution

The Thomas-Kilmann Instrument (TKI) is the world's leading assessment of conflict-handling behavior. The TKI identifies two underlying dimensions of conflict management: assertiveness and cooperativeness. These dimensions define the TKI's five conflict-handling modes: competing, collaborating, compromising, avoiding, and accommodating.

1. Understanding Conflict Styles. Participants will take the Thomas-Kilmann Instrument (TKI) online in advance of this two to three hour workshop. Through lecturettes, examples, interactive exercises, and discussion, participants will learn the dynamics, fundamentals and value of five conflict styles and the impact on their personal and work lives.

2. Managing Conflict. Participants will take the Thomas-Kilmann Instrument (TKI) online in advance of the workshop. Through power-point lecturettes, examples, role plays, and discussion, participants will learn about and practice skills for effective communication, approaches and responses to conflict, and resolving conflict. This is a six-hour workshop, offered in one or two sessions.

3. Conflict Resolution: Addressing Needs Through Mediation. Through lecturettes, examples, interactive exercises, and discussion, participants will explore the ways that basic human needs are revealed in conflict and the ways that those needs are addressed through various methods of conflict resolution. This half-day workshop will focus on the mediation model.

MBTI® workshops. These may be customized to focus on conflict management.

Communication

Effective Communication. Through lecturettes, examples, role plays, and discussion, participants will learn and practice key skills of active listening, reframing, and effective self expression. Training occurs in the group at large and in small groups. Instructors provide coaching. Length of the workshop can be customized.

MBTI® workshops. These may be customized to focus on communication.

Myers-Briggs Type Indicator (MBTI^®)*

The Myers-Briggs Type Indicator (MBTI) is an internationally used and respected instrument for understanding normal personality differences based on individual preferences. The MBTI provides you with a framework for better understanding yourself and others; appreciating personality differences; developing complementary relationships; improving communication; and reducing conflict.

CMC offers courses for individuals, groups, and organizations.

Why Participate in MBTI Training?

The MBTI is much more than a simple test.

The MBTI is much more than a simple test. Isabel Briggs Myers and Katharine Cook Briggs originally developed the instrument based on the work of psychologist Carl Jung. The concepts presented in analyzing test results have deep psychological origins and implications. Without expert interpretation, these sensitive test results may be misunderstood.

The CMC presenter is a certified MBTI practitioner. By working with an expert, participants gain deep understanding of the theory. The presenter is available to answer sensitive questions that inevitably arise from the test and scoring. This comprehensive presentation helps prevent misunderstandings or misinterpretations of the test results.

CMC provides each participant with a personal MBTI Report that describes the individual's type and tendencies. Each report includes detailed information about the individual's unique personality based on the strength of his or her scores.

CMC customizes programs for Workshop attendees and provides individual interpretation sessions. CMC helps participants develop an understanding of the basic Myers-Briggs types for individuals through brief presentations, interactive exercises and discussion that reflect issues and needs specific to the participants. The program provides individuals with valuable insights into their communication styles, conflict styles, and decision-making patterns. All information is presented in a positive, constructive manner.

MBTI training programs for individuals and organizations are especially helpful for:

Conflict Management
Executive and line manager coaching
Interpersonal skills development
Leadership development
Team building and development

Career transition and planning
Finding and following a spiritual path
Personal growth and development
Strengthening relationships
Stress Management

MBTI for Individuals

Basic Step I Individual Interpretation Session. Individuals take the basic MBTI Instrument online. The individual will gain in-depth knowledge about him/herself and about the fundamentals and value of 16 personality types. The MBTI facilitates the understanding of varying approaches to communication, conflict, decision-making, and problem solving.

Step II Individual Interpretation Session. Individuals take the MBTI Step II Instrument online. In addition to gaining in-depth knowledge about him/herself and learning about the fundamentals and value of 16 personality types, the individual will learn about 20 facets of preferences that affect varying approaches to communication, conflict, problem solving, and decision-making.

MBTI Workshops

Understanding Personality Step I Workshop. This half-day program is designed to introduce groups to the MBTI. Through lecturettes, examples, interactive exercises, and discussion, participants will gain in-depth knowledge about themselves and about the fundamentals and value of 16 personality types in a comfortable, supportive, and non-judgmental setting. The MBTI facilitates the understanding of varying approaches to communication, conflict, problem solving, and decision-making.

Understanding Personality Step II Workshop. This is a more in-depth version of the basic Understanding Personality Workshop. In addition to learning the fundamentals and value of 16 personality types, participants will learn about 20 facets of preferences that affect varying approaches to communication, conflict, problem solving, and decision-making.

Team Building

Myers-Briggs Type Indicator Teambuilding Workshop. This program is designed for teams that want to develop more productive and effective work strategies. Through lecturettes, examples, interactive exercises, and discussion, participants will explore 16 individual personality types; learn dynamics of team interaction including conflict, problem solving, and decision-making styles; and develop a team action plan.

Myers-Briggs Type Indicator Understanding Personality Step II Teambuilding Workshop. This program is a more in-depth version of the basic Understanding Personality Workshop with application to teams. In addition to learning the fundamentals and value of 16 personality types, participants will learn about 20 facets of preferences that further explain individual variance within each personality type. Teams will learn how these 20 facets of preferences affect team conflict, problem solving, and decision-making styles.

* MBTI, Myers-Briggs, and Myers-Briggs Type Indicator are trademarks or registered trademarks of the Myers-Briggs Type Indicator Trust in the United States and other countries.

For more information, or to register for a workshop, contact the Colorado Mediation Center by clicking here.